Scaling success: a guide to controlling subscription and usage while your application grows

By Thomas di Luccio, on Aug 16, 2023

At Blackfire, we’re committed to equipping you with comprehensive insights to empower data-driven decisions, help you optimize your applications to improve user experience, and drive your business growth. 

Embodying these principles, we’ve designed our platform to offer users ultimate control over their Blackfire subscription and usage. Our goal is to ensure a seamless alignment between your Blackfire resources and the growth trajectory of your applications.

We strive to simplify the life of developers so they can focus on what they do best: writing cool features and improving user experience. So let’s get started together:

Your Blackfire subscription

Each Blackfire organization is tied to a subscription. Managing this subscription is possible through the ‘Organization Billing Setting’ page–your go-to resource for everything related to your subscription.

Here’s what you can do on the organization billing settings page:

Manage your subscription: Easily upgrade, downgrade, or cancel your subscription as needed. We’re all about flexibility here at Blackfire.

Control monitoring quota: You can increase, decrease, or simply top up your monthly monitoring quota per your project requirements. The higher your sample rate, the more qualitative your monitoring data will be. Your monitoring quota has to match the reality of your traffic.

Add-on subscriptions: Need more power? No problem. You can subscribe to the Blackfire add-ons to enhance your experience with more recommendations (Quality, Security, Magento) or enhanced debug capabilities.

Manage your environment and users quotas: Are you working on a new application that needs its own place? Welcoming new people on your team or offboarding former colleagues? You can increase or decrease the maximum number of users and/or environments associated with your subscription.

Update billing information: There’s no need to worry about outdated billing information. With just a few clicks, you can easily update your billing details or credit card, or even switch to SEPA. This information is then propagated to our payment provider and your next invoice will reflect those changes.

Access invoices: Get all your past invoices in one place by scrolling to the bottom of the page. No more hassle in finding your transaction details. 

Gain full control

Please note that this settings page is accessible only to Organization Admins and Billing Managers. For more information, refer to the Access Management documentation page detailing how to grant Billing Managers permissions to ease your administrative workflow.

Additionally, we offer a monitoring usage page and a profiling usage page. These enable you to track your monitoring and profiling quotas. You can monitor the usage for the organization or dive deep and check the usage for each environment. This granular level of detail helps you stay in control of your resources.

Our goal at Blackfire is to offer you the highest degree of transparency and control over your resources, ensuring you can easily track, manage, and adjust your usage based on the specific needs of your projects and teams.

Siding with developers

Navigating administrative settings might not be your cup of tea. We invite you to continue the conversation on Dev.to, Discord, Reddit, and Twitter. We could share a cup of your favorite beverage, answer your questions, and discuss how you can get the most out of Blackfire. We’re always here to help!

Remember, with Blackfire by your side, mastering continuous observability is just a few clicks away.

Happy Performance Optimization!

Thomas di Luccio

Thomas is a Developer Relations Engineer at Platform.sh for Blackfire.io. He likes nothing more than understanding the users' needs and helping them find practical and empowering solutions. He’ll support you as a day-to-day user.